We are looking for a full-time IT Support Specialist Level II or III who is really great at analyzing and solving computer/server/network problems to join our team to troubleshoot problems as well as configure and deploy new technology for our clients.

Duties will include regular customer interaction, therefore effective communication and above average written and verbal communication skills are required. Your own transportation is required for occasional site visits. Hours of work are generally stable; however some evening or weekend work may be required on occasion.

This is an awesome opportunity for someone who:

  • Is motivated, client-focused, and constantly striving to learn more.
  • Has the ability to translate technical matters from geek-speak to lay terms in a respectful way.
  • Is passionate about configuring, deploying and maintaining IT systems the RIGHT way.
  • Is resourceful and positive when approaching IT issues. We don't do 'sloppy IT.' You also need to know how to find answers – and when to escalate.
  • Believes in NO DRAMA and that there is always a positive way to solve a problem.
  • Demonstrates attention to detail.
  • Has at least 3-5 years’ experience configuring, administering, and troubleshooting Windows 7/8/10, Microsoft Server 2008R2/2012R2/2016, Microsoft Exchange 2010/2013/2016, Office 365, Microsoft SQL Server, VPNs, Routers/Firewalls, VoIP, Advanced Active Directory, Group Policy, and Backups. Experience in Managed Service Software is a plus.

Duties and services required for this role include supporting and/or deploying:

  • Fully managed cloud and onsite services
  • Microsoft Windows Server 2019/2016/2012 & Windows 10/8/7 operating systems
  • Microsoft Office 2019/2016/2013/2010/2007
  • Microsoft Exchange 2016/2013/2010
  • Microsoft Hyper-V
  • Myriad vertical applications
  • Firewall, routing and switching technologies
  • Storage, backup and business continuity solutions

Physical Demands:

  • Must be able to travel to and from client/prospective client offices/locations.
  • Must be able to lift at a minimum 50 pounds.

We are located in Indianapolis, IN, but you must be willing to travel to client sites throughout Indiana. We do a lot of our work remotely, but there are always times we have to travel to our clients' sites.

Why Work for Us?

  • We keep up on the newest technologies to determine how to integrate them to make our client's more efficient, effective and agile. We love this field because its constantly changing and we change with it.
  • We believe in constant learning and self-improvement.
  • We genuinely CARE about our clients and the results they get. If you enjoy working for a company that actually "gets it" and takes care of their customers AND their employees, you'll love working here.
  • Mediocrity is NOT an option. Those who are true professionals at the top of their game will love working in an environment where high standards are expected. Whiners, complainers and those with an "entitlement" attitude should not apply.
  • We are growing and we need awesome IT people to join us to help us to help our clients grow too!

Job Type: Full-time

Fill out the form below if you are interested.

Or email us at hr@avctechcorp.com

 

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